Membership FAQ
In the FAQ below, the term "membership" applies to the Online Unlimited, Online Unlimited PLUS, and PLUS Add On Membership options.
How long is my membership?
What is the benefit of the PLUS membership?
Can I still catch the replay if I do not have a membership?
How do I cancel?
Can I use this towards session based classes or kids dance classes?
Can I share my membership with my spouse/partner/others in my household?
I already have a 6 class pass, what should I do?
Can I attend live classes with the PLUS Add On?
Is the PLUS Add On a subscription?
How long is my membership?
- Enjoy unlimited fitness and drop in ballet/dance classes for 30 days. Membership will automatically renew using the card on file, every 30 days until cancelled.
What is the benefit of the PLUS membership?
- Enjoy 30 days of recorded videos on your personal account through OliviaAllenDanceandFitness.com. If you miss a live class, the replay will automatically be uploaded within 3 hours of the live class, and you will have 30 days access to it.
Can I still catch the replay if I do not have a membership?
- No, the catch the replay option will not longer be available for single or 6 class passes, as of February 1st, 2021.
How do I cancel?
- If you are needing to cancel a membership, written notice must be given within 30 days of wanting to cancel. Memberships cancelled will remain active until the end of the cancellation month. No membership fees will be prorated.
Can I use this towards session based classes or kids dance classes?
- This membership does NOT include session based classes, kids dance classes, personal training or private dance lessons.
Can I share my membership with my spouse/partner/others in my household?
- Memberships can not be shared among households, one membership per person.
I already have a 6 class pass, what should I do?
- You can choose to keep your 6 class pass for later use, should you choose to cancel your membership. Or I can dissolve your 6 classes passes and roll the remaining balance over to the cost of your membership. This action must be done with written agreement between punchpass holder and Olivia Allen.
Can I attend live classes with the PLUS Add On?
- PLUS Add On is for access to the Replays and Video Recordings only. This Add On does not give you access to live classes. This Add On is an addition to your current 6 Class PunchPass. PLUS Add On is not available for Single Drop In PunchPass holders.
Is the PLUS Add On a subscription?
- Yes, the PLUS Add On is the same 30 day subscription as the Online Unlimited and Online Unlimited PLUS memberships. The same cancellation and use policies apply.